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Thanks for considering embarking on a journey with Pillow Talk! We call it a journey because for many of our colleagues that’s exactly what it’s been. Whether you’re interested in a horizontal or vertical career path, the opportunities at Pillow Talk are abundant - not even the sky is the limit.
Our inspiration is drawn from the love and pursuit of comfort and immersing this beautifully simple concept into the lives of our customers. Home really is where the heart is, and for those of you who join us that’s just how you’ll feel - at home!
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| [about_us] |
About us
At Pillow Talk, we do what we do for the love of comfort. Our belief is that comfort is what binds us together, but we understand that comfort is more than a feeling - it’s a state of mind. It’s not just about cosy blankets or silky soft sheets - it’s about feeling content in your home and in your heart.
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| [our_values] |
Our values
Culture is a word used to describe people’s ‘way of life’, meaning the way groups do things. Every company has a culture, but here at Pillow Talk we have something truly unique. Values are the foundation and adhesive of any culture and are what draw and bind people of the same ilk together.
We know that our values are nothing without our actions, just like our tribe is nothing without its people... And that living out our values is what brings our TRIBE together.
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| [tribe_values] |
Our tribe values
trust - resilience - innovation - belonging - empowerment
Our Service Philosophy
At Pillow Talk, we care. As home furnishing specialists, we are truly passionate about making a difference in our customers' homes and lives. With our thoughtfully designed range with high-quality materials, convenient store locations, knowledgeable team members and our dedicated customer care team, we are committed to providing an amazing customer experience at every touchpoint.
After more than 40 years of industry experience, we know that it takes more than just product and placement to encourage customers to come back…..it takes a genuine connection….a feeling.
In a sometimes frantically busy and impersonal world, we want our customers to walk through our store doors and feel like they are coming home. Familiar and comforting... a place where time stands still and where they can breathe again....even just for a moment! It’s the bright smile, the warm and friendly greeting, the personalised approach, and the genuine desire to find the perfect solution, that brings our customers a sense of comfort and satisfaction, knowing that we have their best interest at heart. At Pillow Talk, we know that we have the customer to thank for our business success and it is this deep appreciation that forms the basis of every customer interaction.
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A day in the life of our staff members is never identical. In our dynamic, family-focused, thriving offices, warehouses and stores, there’s always something exciting on the horizon. Hear from our passionate comfort experts and discover exactly why Pillow Talk is such a wonderful place to work.
Forever growing and evolving, we’re always happy to hear from talented people who want to join our team! If you’re interested in joining the Pillow Talk Tribe, you’re only a few clicks away from landing your dream role.
You’re welcome to touch base with our careers team at careers@ptpl.com.au or you can search and apply using our opportunity finder below.
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